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Frequently Asked Questions

How do I sign up for a daily wash club membership?

You can sign up at any of our car wash locations or on our Membership page.

Do I have to have a membership to wash?

Memberships are not required! Single washes are available for purchase at every package level at any of our Whitecap Car Wash locations.

How often can I wash my vehicle?

You can take advantage of any of our car wash locations anytime you like as long as you maintain a membership with Whitecap Car Wash.

When do I get billed for my membership?

Your credit/debit card on file will be billed each month on the same day as the subscription day for your membership plan.

How many vehicles can I wash on my account?

With our Family Plan, you can add up to 4 vehicles on one plan. Fleet Plans are available and must be set up at the Whitecap Car Wash location.

How long is the contract?

Month to month – you may cancel at any time.

What are the height and width limits?

Maximum Height: 7 feet 2 inches

Maximum Width: 7 feet 3 inches

Maximum Tire Width: 14 ¼ inches

Do you offer family plans?

YES, Whitecap offers fleet and multi-vehicle discounts. Stop by one our locations to get the details or visit the Memberships page of our website.

How do I cancel my wash membership?

We hate to see you go but if you need to cancel for any reason, you can conveniently do so at any of our locations or visit the “My Membership” tab at the top right of this webpage. Have your License Plate ID ready to enter. Cancel three days prior to the renewal billing date to prevent recharge.

Are prorated refunds available if I cancel my membership prior to the monthly anniversary date?

No, you will not receive a refund if you cancel your membership. Your membership will be active to the date you originally initiated it.

Do you dry my vehicle?

Microfiber towels are available for use in the Vacuum area for guests to dry their vehicles. Whitecap Car Wash employees are not responsible for drying guest vehicles.

Can I pay for a membership with cash?

We do not accept cash as a form of payment, only debit and credit cards.